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I'm currently with Bank of America. My only complaints so far are that the first group of payment coupons was sent out so late that I narrowly escaped paying late fees on my first payment. I was getting nervous and dug through my closing paperwork to discover my payment was due that day. I managed to get the operator to waive the phone payment fees.
When the next group of coupons were due, they arrived just days before the next due date. Since then, I order new coupons online as though I'd lost them a couple months before I run out.
Taia
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